![]() ![]() You can leverage robust features like ticket prioritization, labels, tags, etc. When your agents work together as one big customer support team, you can rest assured that customers will have delightful support experiences. Besides checking who is working on what, your agents can discuss tickets internally with the help of internal notes. ![]() ProProfs offers the right set of features for team collaboration. Users can track and manage all customer issues from the moment they are captured through to the time when they get resolved. ProProfs Help Desk Software is a simple yet feature-rich issue tracking software that is perfect for both small as well as large teams. Simply achieve more with the ProProfs Help Desk. It is an easy-to-use customer service tool that helps agents track customer issues from a shared dashboard and resolve them in a timely manner. ProProfs Help Desk is an award winning ticketing software. ![]()
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